Hotel Covid Compliance - December 2020

Due to the latest Government Announcement (19/12/2020) we have made the decision to close until early 2021. We will be contacting all groups and individuals with affected reservations in the coming days and offering a revised date or refund where applicable.

This has been a hard decision to make but have been done for the safety of our guests and employees. We will constantly review this position and endeavour to reopen as soon as possible.

During this period our team will be working from home  where applicable with limited resources. For further details of information please email - covid@burlingtonhoteliow.com or call 01983 403702

Due to Covid-19 and the new government restrictions we have unfortunately closed our Leisure facilities including our Swimming Pool, Sauna and Hot Tub. We apologise for any inconvenience this may cause. However our number one concern is the health and safety of our guests.

Hotel Covid Compliance - August 2020

Measures We Have Taken

• Enhanced cleaning and guest safety measures are currently in place.

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• Disinfectant is used to clean; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60degrees C

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• Personal protective equipment, including masks and gloves, will be available to guests.

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• Contactless Check-In and Contactless Check-Out are available.

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• Individually-wrapped food options are available for breakfast, lunch, and dinner.

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• Each guestroom is kept vacant for a minimum of 72 hours between bookings.

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• Socially distanced queuing throughout.

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• Hand sanitiser available throughout

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• No tabs are available during these Covid 19 preventative measures

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• The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.